At Florals by Nila (https://www.floralsbynila.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and secure your data. By using our website, you agree to the terms of this policy. If you do not agree, please discontinue using our services.
1. Information We Collect
1.1. Personal Information
We may collect the following details when you interact with us:
- Name
- Contact details (email address, phone number)
- Billing and shipping address
- Payment details (processed securely via trusted payment gateways)
1.2. Non-Personal Information
- Browser type and version
- Device information
- IP address
- Cookies and website usage data
1.3. Transaction Details
- Order history
- Payment confirmations
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order updates, offers, and promotional information
- Improve our website experience and product offerings
- Fulfill legal and regulatory obligations
3. Cookies and Tracking Technologies
3.1. We use cookies to:
- Enhance your shopping experience
- Remember your preferences
- Analyze website performance and traffic
3.2. You may manage cookie preferences in your browser settings.
4. Data Sharing and Disclosure
4.1. We do not sell or rent your personal information to third parties.
4.2. We may share your information with trusted partners such as:
- Payment processors
- Courier and logistics providers
4.3. We may disclose your data when required by law or to protect our rights.
5. Payment Security
- All transactions are processed via secure, PCI-compliant payment gateways.
- We do not store sensitive payment details like CVV or OTP codes.
6. Data Retention
We retain your personal data only as long as needed to fulfill our services or comply with legal requirements.
7. Data Security
- We use industry-standard security measures to protect your information.
- However, no internet transmission is 100% secure, and we cannot guarantee absolute safety.
8. Your Rights
You have the right to:
- Access your personal data
- Correct any inaccurate information
- Request deletion of your data, subject to legal obligations
- Opt out of promotional emails by clicking “unsubscribe” in our communications
9. Third-Party Links
Our website may include links to other sites. We are not responsible for their privacy practices or content.
10. Children’s Privacy
Florals by Nila does not knowingly collect data from children under 18. Our services are intended for adult users only.
11. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be reflected on this page with a revised effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us at:
floralsbynila@gmail.com